Many of the Software Product businesses today are leveraging offshore capabilities and making them integral to their teams. Ideally the offshore teams are being developed as an extension of their own teams. They are often also categories as “Captive centers”. We have worked with and managed offshoring capabilities for umpteen number of business across Retail, Healthcare, Construction, Financial services and software enabled businesses.

Global capabilities be it in technology development, quality assurance, sustenance, support or Professional services are not always as easy to setup and manage as the onshore teams. There are always concerns around the time required to bring the level of knowledge up, availability of talent, quality of work products, resource productivity, IP protection, security and compliance, and overall ability to step up shoulder to shoulder with onshore teams.

There are so many vendors today that offer offshoring capabilities that, it is a maze for businesses to go through in identification of vendors, destinations, offshoring scope and risk management. When this is not done right, businesses find it easier to give up and move all the work back onshore. This not only creates a lot of disruption, but also has a negative impact on financials. Often times such decisions can be detrimental to the growth of the business.

We have experience in turning around sub-optimal offshoring programs and driving them to a path that starts to show value to investors.