Delivering Product releases on time and of high quality is not a science yet. There is a lot that goes into planning and then managing the variances and making adjustments to get the product to market. A big step in a good product business becoming a great product business is in its ability to measure and predict outcomes.
We have worked with many engineering and product quality assurance teams and operations in building a baseline measurement framework that defines and captures critical product and operating metrics that help drive the step improvements. Often times these product and operations metrics help provide guidance on a teams productivity, velocity, their accuracy in estimates, their ability in enhancing the quality of the product and predicting customer satisfaction.